Overview
Today’s managers operate in an increasingly complex and fast-changing workplace. They are expected to deliver results while managing diverse teams, navigating hybrid and flexible working arrangements, addressing performance issues, resolving conflict, motivating employees and leading through continuous organisational change. At the same time, the rapid adoption of artificial intelligence is creating new opportunities to improve productivity while introducing new responsibilities around appropriate, ethical and responsible use of AI.
The Modern Manager: Leading People, Performance & AI is a practical one-day masterclass designed to equip managers with the skills, strategies and tools they need to succeed in this evolving environment. The programme brings together the essential people-management capabilities of effective leadership with practical approaches to performance, productivity, decision-making, change management and AI adoption.
Delegates will explore how to build trust and accountability, coach and motivate employees, delegate effectively, manage difficult conversations and conflict, and improve team performance. They will also learn how to use AI to enhance everyday managerial tasks and productivity, while establishing sensible guidelines for responsible AI use within their teams.
The masterclass also focuses on the manager’s ability to manage themselves, influence stakeholders, make sound decisions and lead employees confidently through change. Through practical examples, activities and immediately applicable strategies, delegates will leave with practical tools they can take back to their workplace and apply straight away.
Learning Objectives
By attending this masterclass, delegates will learn how to:
- Have difficult conversations with greater confidence
- Delegate effectively without micromanaging
- Build accountability and ownership within their teams
- Improve employee performance and productivity
- Coach and motivate different types of employees
- Manage workplace conflict constructively
- Lead hybrid and flexible teams effectively
- Use AI to save time and improve managerial effectiveness
- Establish responsible AI practices within their teams
- Lead employees through organisational change with greater confidence
- Influence stakeholders and manage upwards effectively
- Make better decisions and solve workplace problems more effectively
Who should attend?
This masterclass is designed for:
- Managers
- Senior Managers
- Team Leaders
- Supervisors
- Department Heads
- Operations Managers
- Project Managers
- People & Culture Managers
- HR Managers
- Emerging Leaders
- Managers transitioning into leadership roles
- Managers responsible for hybrid or distributed teams
Topics Covered
- The Modern Manager: What Has Changed?
- Lead People with Confidence
- Difficult Conversations, Conflict & Accountability
- Influence, Stakeholder Management & Managing Upwards
- Managing AI in Your Team
- Stop Chasing Every Ball: How Leaders Stay Ahead When Everything is Changing
Emotional Intelligence Under Pressure - Emotional Intelligence: Managing Yourself & Others
- Decision-Making & Problem-Solving
- Recruiting for performance in the Age of AI
