Overview

Psychosocial risk management is no longer optional — it’s a critical leadership capability. Led by Dr Georgi Toma — a recognised expert in psychosocial hazards and Director of Heart Brain Works — this full-day, hands-on workshop is designed to equip WHS and HR professionals, as well as organisational leaders, with the clarity, tools, and confidence to embed psychosocial risk controls into day-to-day operations.

Drawing on Dr Toma’s extensive experience across New Zealand and Australia, and her work with organisations like Uber, Hitachi Energy, and Environment Canterbury, the session blends real-world insights, the latest research, and engaging activities. Participants will learn how to identify and manage key psychosocial risks, build a business case for psychosocial risk initiatives, equip line managers as frontline mitigators, and assess organisational maturity using a proven diagnostic framework.

By the end of the day, participants will walk away with a tailored action plan — informed by benchmarking, peer discussion, and expert facilitation — to help them move beyond compliance and lead meaningful change in their own workplaces.

Learning Objectives

This workshop is highly participatory. Activities include:

• Mini-scenario analysis: What would you do in this manager’s shoes? (Participants vote on real-world case scenarios)
• Peer mapping: What supports (and risks) do your line managers currently face?
• Live benchmarking: Complete the Psychosocial Risk Maturity Scale and compare anonymously across the room
• Breakout planning: Identify 2–3 realistic next steps to better embed psychosocial risk management in your own workplace
• Experience sharing: Engage in facilitated discussions to learn from others’ successes and challenges in implementing psychosocial risk strategies

Featuring Our Speakers

Dr. Georgi Toma

Director

Heart Brain Works

Dr Georgi Toma is a leading expert in psychosocial risk, workplace mental health, and sustainable culture change. As the Director of Heart Brain Works, she supports organisations across Australia and New Zealand to embed psychosocial risk management that goes beyond policy — and actually works.

Georgi has advised high-profile clients including Uber, RMIT University, Hitachi Energy, and Environment Canterbury. She is known for her ability to bridge the gap between compliance and culture, combining legal literacy with evidence-based tools that resonate with frontline managers, executives, and staff alike.

Whether guiding leadership teams, training WHS and HR professionals, or assessing system-level maturity, Georgi brings a rare mix of scientific rigour, human insight, and practical clarity. Her approach helps organisations not only meet their obligations — but build safer, healthier, more resilient workplaces where people can thrive.

Who should attend?

This session is ideal for:

• WHS and HR professionals
• Organisational leaders driving change in workplace culture and safety
• Anyone striving to move from strategy to practice in psychosocial risk management

Topics Covered

• Welcome, Objectives, and Participant Introductions
• Understanding Psychosocial Risk
• Spotting the Risks
• Line Managers as Risk Mitigators
• Organisational Maturity Assessment
• Embedding Controls
• Your Action Plan