Workplace Conflict Management Virtual Masterclass

Register Now


27th Oct 2021


Live Webinar

Request for Brochure

Click Here

Melbourne, Sydney, Canberra  (GMT+11): 9am to 5pm
Adelaide (GMT+10:30): 8.30am to 4.30pm
Brisbane (GMT+10):8am to 4pm
Perth, Singapore, Malaysia (GMT+8): 6am to 2pm
New Zealand (GMT+13): 11am to 7pm



While more workers can return to the office as COVID-19 workplace safety rules are relaxed, many people still prefer to work remotely for at least part of the time. In the new normal settings, organisations have increased the need for workplace flexibility and move flexibility to the forefront of organisations’ agendas. First of all, advancements in technological tools have make it possible for employees to work anytime and anywhere. At the same time, diminished boundaries between work and personal time lead to overwork. Secondly, globalization and the resulting shift toward operating across geographic and time boundaries have increased work commitments for many employees. In order to increase productivity without increasing headcount, employees have also expanded their work hours and are taking less vacation in order to respond to increasing demands. Additionally, demographic shifts—such as aging population in the workplace and the dramatic increase in dual-career couples in the workplace—have changed the profile of the typical employee and his/her work/life needs. In the midst of all of these trends, the new generation of employees comes to work with different expectations about what work means to them, the role it plays in their lives, and how work is defined. Crown Leadership International Group’s Flexible & Hybrid Workplaces Virtual Masterclass will bring together industry leaders to discuss pressing issues surrounding workplace flexibility in the new normal.

Learning Objectives

  • Learn about your company’s flexibility policies, programs, and resources, and disseminate information to educate your employees about what is available.
  • Develop strong and consistent messaging about flexibility as a work effectiveness tool, communicating your organization’s support for flexibility.
  • Initiate open, honest discussions about workplace flexibility and effectiveness with your team, and empower your employees to suggest alternative ways of working to better address work/life needs.
  • Evaluate management practices and challenge unspoken norms that reward “face-time” over results.
  • Adapt organizational systems to ensure that performance is measured based on outcomes, not hours.
  • Provide adequate organizational supports for managers and employees to work and manage more flexibly.
  • Become a champion for working more flexibly and effectively. Demonstrate your commitment to improving work/life quality by role-modeling smart ways to work.

Who should attend?

This training will be of particular benefit to HR professionals with a responsibility for shaping the company’s response to employment conflicts and to anyone who wants to learn how to minimize conflict in their workplace.

Job titles:           

  • HR Managers
  • Presidents/Vice Presidents
  • Heads and Senior Managers
  • Directors
  • General Managers

Responsible for the following function:

  • HR
  • Performance measurement
  • Employee relations
  • Strategic planning
  • Organization development
  • Workforce planning
  • Talent management
  • Training and development

Topics Covered

  • Understand Human Conflict Through the Lens of Talent Dynamics
  • Hierarchal Conflicts in the Workplace
  • A Lawyer’s Toolbox for Conflict Management
  • Identify Critical Sources and Types of Workplace Conflicts
  • Master Effective Communication Techniques
  • Accountability in Conflict Management
  • Finding Power in Powerless Moments – Turning conflict into consensus

Event Video