Overview

Enhance your skills and expertise in managing suppliers, supply chains, and the critical relationships that accompany them.  This course will provide a solid foundation in supplier engagement including market analysis, supplier selection, approach to market and introduce strategies to ensure clarity, mitigate risks, and effectively manage supplier agreements.  You’ll learn how to identify and address potential problems in engaging suppliers, recognise risk, and implement safeguards to protect your interests in case of complications.

The course will also help you understand the importance of supplier commitments and teach you how to draft clear, effective supplier terms that align with your organisation’s goals.  You’ll discover opportunities to leverage contract clauses to strengthen supplier relationships and achieve mutually beneficial outcomes.

Additionally, you will develop an understanding of the key attributes that underpin strong supplier relationships and the rationale behind them.  Gain insight into how best to issue tenders, establish high standards of supplier governance within your supplier engagements, and learn how to anticipate, address, and resolve supplier conflicts effectively.

By the end of this course, you will be equipped to make informed supplier decisions, manage risks proactively, and build strong, sustainable supplier relationships.

Learning Objectives

• Learn how to be practical and rational in dealings with suppliers in everyday business environments.
• Understand and review risk management with Suppliers.
• Implement strategies to ensure your supplier suppliers are understandable and effectively managed.
• Ensure that clients, stakeholders, and suppliers alike understand what is being procured.
• Negotiate to effectively navigate conflicts
• It doesn’t matter if you believe you know supply chain – you will still learn something that will benefit.
• It suits people who have a strong practical background and wish to explore some topical supply relationship management areas in more detail.
• Other business professionals can benefit because of the strong practical focus and application.

Featuring Our Speakers

 

 

 

 

Phill Dagnall

Head of Procurement

Department of Justice

Queensland State Government

Phill has extensive experience as a supply chain, procurement, category, and vendor management professional in Information and Communication Technology; Retail; Health and Community Services; Urban Precinct; Facilities Management; Operations; Transport; Logistics and Commercial Business environments in government, private and not-for-profit sectors.

Phill holds an MBA from the University of Queensland as well as a Graduate Certificate in Procurement and Supply Chain Management obtained through on the job training whilst living and working in the UK.  He has worked extensively as a senior category and sourcing professional in the UK, New Zealand and Australia. Throughout the course of his career, he has developed and honed exceptional supplier relationship, category management, and procurement skills, along with stakeholder relationship management skills with extensive experience in successful business negotiations, relevant to organisational supply chain and procurement functions. Phill has a deep understanding that effective end to end for supplier management and strategic procurement lifecycle management, along with best-in-class performance and capability will “value add” to an organisation.

Phill has a passion for promoting the industry within various environments.  He has been a committee member of the Australian Supply Chan and Logistics Association for 6 years.  He was highly commended at the National Supply Chain Association Awards for work he undertook whilst employed by UnitingCare Queensland on the St Stephens Private Hospital in Hervey Bay.  He has coordinated the association National Mentor Program and been on the association’s National Conference Committee.

Phill has also spoken at a number of industry forums.  He was invited to speak at the National Health Procurement Conference in Melbourne 2013, chaired the National Finance and Procurement Conference in Sydney in 2014, guest speaker at the GovProcure conference in Canberra 2015, and was guest speaker at the National ICT Procurement Conference in 2017.  In 2022 Phill also spoke at the PASA National Conference.  Phill has also guest lectured at the University of Queensland on several occasions.

Phill is a family man, he has 4 children, twins, boy and girl aged 26 and 2 daughters aged 18 and 16.  He also is passionate about Australian Rules Football, having played throughout his teenage years into his early 20’s before injury got the better of him.  He has a love of Cricket which he continues to play and captains a team in a local over 50’s competition in winter in Southeast Queensland.

Who should attend?

• ALL those who have dealings with suppliers in their everyday commercial business environment
• Doesn’t matter if you only know some of the basics of Supply Relationship Management
• Procurement / Supply Chain / Business Professionals who wish to explore some topical Supply Relationship Management areas in more detail

Topics Covered

• Introduction – Supply relationship Management
• Demystifying Suppliers
• Fundamentals of Supplier Law
• Supplier Types
• Precedents and Precedence
• Risk, Liability, and Insurance
• Understanding Negotiations
• Parties to Supply
• Performance Management
• Terminations
• Reactive V Strategic Suppllier Relationship Management
• The role of Suppliers in Commercial Environments