Incident Investigation Masterclass

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20th Mar 2024



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This training session helps middle and upper management to be better prepared to handle workplace incidents/accidents in a timely and effective manner. It also ensures they are aware of the relevant legislation that’s needed to be followed to ensure the safety of their workers.

This training session will provide learners with the necessary knowledge to approach an incident or accident investigation in a systematic manner, provide them with the tools to conduct and complete an effective investigation. Additionally, learners will be able to identify the key steps needed to reach desired outcomes and identify corrective actions needed to prevent further incidents.

The final session of the day will have the learners broken into small groups and they will be able to practice what they have learnt by completing a mock investigation. Each group will investigate and analyse, identify root causes, and present their findings to the rest of the class.

Look forward to presenting this topic to your clients.

Learning Objectives

  • What is an incident investigation, and why?
  • When do I need to complete an investigation?
  • Key stakeholder’s duties and responsibilities
  • Who is responsible for putting together an investigation team?
  • A systematic approach to incident investigations
  • The keys to Why analysis and timelines
  • What and how to define corrective Actions
  • How to present your findings.

Featuring Our Speakers

Troy Cuff

Safety and Emergency Response Consultant

TAC Resources

Troy has spent over 15 years responding to Work Health & Safety issues in the mines in Northern Australia and the Oil and Gas fields of Bowen Basin as a safety firefighter and Medic. He has seen the impact incidents and accidents have on staff and corporations. He has responded to and investigated many complex workplace incidents involving Heavy mobile plant equipment interactions and rollovers, gas releases, Chemicals, Tyre Explosions, and environmental releases.

Troy has a strong passion for helping others to understand the importance of accident/ incident investigations. Troy has had a long career in Mining but has also worked in many other sectors including Health, Emergency Response, construction, agriculture, hospitality, and manufacturing. Troy is an experienced, highly skilled, and highly qualified WorkSafe professional.

Troy now works as a Safety Consultant for TAC Resources a Health and Safety and Human resource company with a focus on consulting Medium to Large businesses. Troy’s role includes safety consultation, Emergency response planning, Disaster management, and incident investigations, and is called upon to help organisations when things go wrong. He also works part-time for TAFE Queensland as a Work Health and Safety Educator.

Troy became the Founder of a proposed development of the first-of-its-kind training centre to manage all aspects of Emergency response and Disaster Management. The 220-million-dollar project will be privately funded and is called CEREF-Canungra Emergency Research and Educational Facility, it is designed to train First Responders.

Some organisations that Troy has worked for are Newmont Mining Corporation, North star, FMG, Atlas Iron, Lynas, Goldfields, BHP, BMA, Shell (BG), Evolution, Foxleigh, Queensland Health, St John Ambulance, Australian Red Cross, QFES, and RFS. Troy has a Diploma in Work Health and Safety, Diploma in Paramedical Science, and Certificate III in Public Safety Fire operations and is studying for his Advanced Diploma in public safety (Emergency Management).

Who should attend?

This masterclass is designed for those individuals with some experience in incident investigation or for those accountable managers responsible for reviewing the quality of incident investigation reports.

  • Legal experts and government officials involved in investigation-related matters
  • Safety Investigators/Auditors
  • Safety Regulators
  • Those responsible for Safety Information Analysis
  • Safety Officers and Advisors
  • Human Resource Managers
  • General and line managers
  • Environmental managers
  • WHS and injury management personnel/Return to work Coordinators
  • Anyone studying WHS

Topics Covered

  • What is and when do I need to complete an investigation?
  • Duty holders and their responsibilities
  • A systematic approach to incident investigations
  • The Why analysis and timelines
  • Actions
  • Complete an investigation and report on your findings

Event Video