Human Factors & Error Management Virtual Masterclass

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30th Nov 2021


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Melbourne, Sydney, Canberra  (GMT+11): 9am to 5pm
Adelaide (GMT+10:30): 8.30am to 4.30pm
Brisbane (GMT+10):8am to 4pm
Perth, Singapore, Malaysia (GMT+8): 6am to 2pm
New Zealand (GMT+13): 11am to 7pm



The aim of this masterclass is to provide an in-depth understanding of the Human Factors framework and the under lying factors of error management. This is a non-industry specific presentation but is designed to cater for any business which has an interest in managing error and the relationship with human systems. Topics to be discussed are grouped into categories and even though there will be some overlap with human behavior and psychology the aim is to engage the audience and enable them to provide thoughts at any time.

Workplace culture is discussed as is leadership styles, which have a direct effect on employee performance and attitudes. Safety Management Systems and the integration of human factors methods are reviewed as often industries use a consultant’s advice; however valuable recommendations are not incorporated.  Error Management includes prediction models and the perception of risk, not only by operators but designers and management.

Interface design will be reviewed, however only at a base level, also perception, cognitive memory and psychomotor control will be discussed. This will provide knowledge of the basic processes which we as human use and the relationship with modern technology as we move into the modern manufacturing phase of this century.

Learning Objectives

  • Understand the human factors framework
  • Knowledge of the specific roles of consultants
  • Knowledge of human error management
  • Knowledge of the integration of human factors into Safety Management Systems
  • Understanding human error theories
  • Understand workplace culture and contribution to human error
  • Basic knowledge of Human System Integration
  • Basic understanding of human behaviours, rewards and motivation

Featuring Our Speakers

Chris Johnsson

Human Factors Consultant

Qtek Management Systems


Chris Johnsson was born in 1963, Adelaide South Australia. He attended Concordia College and finished in year 11, 1978. He predominantly worked in the metal manufacturing industry and in 1989 commenced work at in a foundry

A work incident in 1991 led him to became Safety Representative for the area. Chris’s interest in chemical hazards and toxicology grew and in 1999 he enrolled in the Graduate Certificate in Occupational Hygiene and Graduate Diploma OHS through Edith Cowan University.

In 2005 he was employed as a Safety Management System Auditor for WorkCover SA where he gained his Principal OHS Auditor Certification. Chris provided a valuable service to high-risk industries within South Australia.

In 2008 he became the Operations Integrity Coordinator at Santos, during this 5-year role he obtained his Master’s Degree in Occupational & Environmental Safety & Health. The subject of Human Factors fascinated him as his passion for science and psychology drew him to complete his Graduate Certificate in Human Factors and Safety Management Systems at UniSA.

In 2018 he started his own business, Qtek Management Systems as a Human Factors Consultant and is currently undertaking his Bachelor of Psychology through Edith Cowan University. Chris has two adult children both with double degrees and has a passion for science.

His focus is on Human System Integration, Cognitive Psychology and Engineering safety. He enjoys networking with colleagues local and abroad through LinkedIn and is a member of the Australian Safety Critical Systems Association (ASCSA).

Who should attend?

  • Safety /Risk Managers
  • Safety Coordinators
  • People and Culture
  • HR Management
  • Senior Managers

Topics Covered

  • Human Factors Introduction
  • Human Factors Management Systems Integration
  • Human Error Management
  • Workplace Culture
  • Human System Integration