Critical Management Skills for Managers & Leaders Masterclass

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24th Sep 2024



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Learning how to survive well in management can be daunting. Your workloads will inevitably start to expand, expectations will change and you will find the management of people requires a whole range of business skills. It is not always easy, even for the most talented rising star. But as you take on more responsibility to meet your targets, achieving your objectives and becoming a manager that people respect can be quite a challenge! Nevertheless, if you are keen on spearheading the performance of your team, Critical Management Skills for Managers & Leaders Masterclass is the right course for you.

Critical Management Skills for Managers & Leaders Masterclass offers immediately applicable, practical training on the crucial areas of people, project and time management. It aims to give team leaders, supervisors and line managers the skills they need to improve their management styles. The course emphasises on building high achieving teams, dealing with an increased workload and developing the assertiveness and confidence necessary to be a competent business manager.

Through this masterclass, you will be able to prioritise activities that add the most value to your team and apply project management techniques that will help you control and complete non-routine tasks.

Learning Objectives

  • Identify and develop the core skills required to be an effective manager
  • Find out how to manage your given responsibilities while adding real value to your organization
  • Learn how to monitor, manage and coach employees to build a high performing team
  • Discover how to minimize interruptions and efficiently manage multiple priorities
  • Develop a people management style that works for you
  • Spot opportunities for continuous growth and development in your role
  • Share experiences with other managers and create contacts for the future
  • Learn how to Delegate Effectively

Who should attend?

  • All Managers
  • Supervisors
  • Team Leaders

Topics Covered

  • Managing People for Increased Performance
  • Emotional Intelligence (EQ): Communicate, Connect, Collaborate
  • Identifying the Critical Skills for Management
  • How to Delegate Effectively
  • Effectively Managing Multiple Priorities
  • Managing People for Increased Performance
  • Understanding the Root Cause: How Leadership Immaturity Hinders Corporate Change
  • Spotting Opportunities for Growth in Your Role
  • Leadership Style and Interpersonal Effectiveness
  • Managing energy and performance zones
  • Giving Feedback to Colleagues in Difficult Situations